Knowledge Base
Answers to common questions & issues
Have a question? Something not working? Start here.
If you experience any problems with images or videos loading or advancing to the next lesson or quiz, please try a few simple steps before reaching out:
You can also check the Thinkific Status Page which might also show if there are any server-side errors.
If these fail to fix the issue, please contact me so I can forward it on to my hosting support.
You may contact us directly through this form, the chat widget, or send us an email at [email protected].